Customer Onboarding

We help you simplify and build your onboarding process, making it less complex and more effective to win new and lasting clients.

Customer Onboarding

A lot of Companies think they've won the battle when a customer signs up for the product or service, But the reality is there are so many options (competition) if a customer doesn't get a proper walkthrough or onboarding he may never return forgetting about recommending. A satisfied customer a remarkable asset to have, because not only he'll return to you in the future but also he may give you some more leads to your potential customers, eventually increasing your customer base.

User onboarding is at the heart of business success. We help you simplify and build your onboarding process, making it less complex and more effective to win new and lasting clients.We empower your business to optimize your customer onboarding process by maximizing your potential. Thereby making every single customer's experience easy, enjoyable and everlasting.

Now, you need not to worry about missed opportunities or lower-than-average conversions. Our world-class guidance guarantees new customers get exposed to all necessary features and capabilities of your business.Here at MedRec we strongly believe that User Onboarding Is a journey. Along with effective customer on-boarding we believe in constantly testing and improving our flows. Yes, that's what we do: test, learn and improve, always. We always try to figure out the ideas out what will work best for your customers, and keep testing to ensure that your process continues to get better.

What makes us different?

We try to make our flow Customer centric rather than product centric by following these steps :

  • We structure in some quick wins in the flow so the users feel they've gotten value early in the process.
  • We try to bridge gaps which keep users from achieving their success milestones.
  • Apart from usual follow up with customers, We try to provide a little personal help at just the right time, this helps in higher retention rates.